---- ----- KINDLY CONTACT US FOR ONLINE; IN HOUSE AND EXTERNAL TRAINING AT OUR VARIOUS TRAINING CENTRES (EAST AFRICA: NAIROBI, MOMBASA - KENYA; KIGALI- RWANDA; DAR ES SALAAM- TANZANIA------ WEST AFRICA: BANJUL - THE GAMBIA; ACCRA - GHANA; LAGOS - NIGERIA) ------ PLEASE REACH OUT TO US FOR QUOTATION ------ -------------- -------- ALL TRAINING RUN CONCURRENTLY AT OUR TRAINING CENTRES AND ON OUR VIRTUAL TRAINING PLATFORM------- ------- KINDLY FIND OUR 2022/2023 TRAINING CALENDAR ON THE DOWNLOAD SECTION OF OUR WEBSITE------ ------ YOU CAN REACH US VIA WHATSAPP AND OUR EMAIL ADDRESS FOR REGISTRATION AND FURTHER ENQUIRY ----- ----- ----- ONGOING COURSES: PARTICIPATORY PROJECT MANAGEMENT AND PLANNING @ LAGOS, NIGERIA ----- ------- FINANCIAL MANAGEMENT FOR DONOR FUNDED PROJECTS @ PRETORIA, SOUTH AFRICA------ -------GOVERNMENT PROCUREMENT AND CONTRACT MANAGEMENT @ NAIROBI, KENYA ----- ------ EFFECTIVE ADMINISTRATIVE SKILLS FOR ADMINISTRATIVE ASSISTANT IN THE POST PANDEMIC ERA---- ----- NAIROBI, KENYA----- ----- ADVANCED FINANCIAL MANAGEMENT FOR DONOR FUNDED PROJECTS @ NAIROBI, KENYA----- ----- UPCOMING COURSES: FINANCIAL REPORTING STANDARDS----- ----- MAY 25TH TO JUNE 7TH,2022 @ ACCRA, GHANA------ ------- AUDITING FOR INTERNAL AUDITORS ------ AUGUST 1ST TO 19TH, 2022 @ NAIROBI, KENYA--------- PREPARATION AND INTERPRETATION OF FINANCIAL STATEMENTS ------ AUGUST 22ND TO SEPTEMBER 9TH, 2022 @NAIROBI, KENYA ------ -------- STRATEGIC TRANSPORT, LEADERSHIP AND TEAM MANAGEMENT---- ---- AUGUST 15TH TO 26TH, 2022 @ LONDON, U.K & TEXAS, U.S.A. ---- ---- ADVANCED FINANCIAL MANAGEMENT FOR DONOR FUNDED PROJECTS --- ---- MAY 9TH TO 20TH, 2022 @ NAIROBI, KENYA ----- ----- ADVANCED COMPUTER AND INFORMATION MANAGEMENT SKILLS FOR EXECUTIVE SECRETARIES & ADMINISTRATORS---- ----- JUNE 6TH TO 10TH, 2022 @ NAIROBI, KENYA ---- -----RISK MANAGEMENT IN PROCUREMENT FOR PUBLIC AND PRIVATE SECTOR PROCUREMENT OFFICERS---- ----- JUNE 13TH TO 24TH, 2022 @ PORT LOIUS, MAURITIUS----- -------EFFECTIVE SERVICE DELIVERY, SPEECH WRITING AND SPEECH MAKING FOR SENIOR PERSONAL ASSISTANTS---- ------ MAY 9TH TO 20TH,2022 @ DUBAI, UAE ---- -----FOR MORE ENQUIRY, KINDLY SEND US MAILS ON enquiry@imtcafrica.org, director@imtcafrica.org, ghana@imtcafrica.org and nigeria@imtcafrica.org.

ADVANCED CUSTOMER CARE AND COMMUNICATIONS SKILLS FOR FRONT LINE PERSONNEL

People, Performance & Profit
It’s that simple!

@Downloads

We have files ready for your download:

IMTC 2019/2020 TRAINING CALENDAR A

IMTC 2019/2020 TRAINING CALENDAR A

 

IMTC 2019/2020 TRAINING CALENDAR (SPECIAL)..

IMTC 2019/2020 TRAINING CALENDAR (SPECIAL)..

 

IMTC 2020/2021 TRAINING CALENDAR A

IMTC 2020/2021 TRAINING CALENDAR A

 

2020/2021 IMTC VIRTUAL CALENDAR

2020/2021 IMTC VIRTUAL CALENDAR

 

IMTC 2021/2022 TRAINING CALENDAR

IMTC 2021/2022 TRAINING CALENDAR

 

IMTC 2021/2022 SPECIAL TRAINING CALENDAR

IMTC 2021/2022 SPECIAL TRAINING CALENDAR

 

IMTC 2022/2023 TRAINING CALENDAR

IMTC 2022/2023 TRAINING CALENDAR

 

IMTC 2022/2023 SPECIAL CALENDAR

IMTC 2022/2023 SPECIAL CALENDAR

Title of Programme: ADVANCED CUSTOMER CARE AND COMMUNICATIONS SKILLS FOR FRONT LINE PERSONNEL

Cost Details: US$1,500 PER DELEGATE

Group Discount Applies: Yes

Venues: March 21 - 25, 2022; March 28 - April 1, 2022 & April 4 - 8, 2022 @ NAIROBI, Kenya

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1One Week Programme

 

2Two Weeks Programme

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Upcoming !!!

Globalization and Protectionism

-- May 25th,2022 via Zoom